Shipping Policy

Where we ship

We ship within the United States. For international or freight inquiries, contact us and we will quote options where possible.

Free shipping

Shipping is free on every order to all 48 contiguous US states, with no minimum order amount. Orders to Alaska, Hawaii, and US territories are quoted at checkout based on the carrier rate.

Handling time

Most orders ship within 1–2 business days (Monday–Friday, excluding US holidays) from Englewood, Colorado. You will receive a tracking number by email the moment the label is created.

Carriers

We ship via USPS, UPS, and FedEx, selecting the fastest safe option for the part. Expedited delivery can be selected at checkout at the carrier rate.

Packaging

Hard drives and SSDs ship in anti-static bags inside rigid, padded boxes. Larger components are double-boxed. Every drive also includes its printed health certificate.

Address changes and cancellations

If your order has not shipped yet, we can change the address or cancel it — contact us as soon as possible with your order number. Once a package is with the carrier we cannot intercept it, but the 30-day return policy applies.

Lost or damaged shipments

Shipments are insured. If a package arrives damaged or does not arrive by the carrier's estimate, contact us within 48 hours of the delivery date and we will file the claim and make it right — you will not be left chasing a carrier.